Question 1

What types of snacks do you offer for office kitchens?

Accepted Answer

We offer a diverse range of snacks and beverages, from the office must-haves to specialty and even local options. Our selection can be customized to suit your preferences and dietary requirements. You can see a short sample list of offerings here.

Question 2

What is the ordering and delivery process like?

Accepted Answer

As part of our onboarding, we will walk through your office locations to determine your snack lineup and review your consumption rate. Once your lineup is finalized, your backstock will automatically be replenished to your set “par level” on a recurring basis by our team. Our delivery process is efficient and designed to minimize disruptions to your office routine; you are never under-stocked nor overcharged for snacks you don’t need.

Question 3

How often do you resupply the office kitchens?

Accepted Answer

Our delivery frequency is based on your office’s consumption levels. Typically this means bi-weekly or monthly for most offices, but we can create a flexible plan tailored to your office’s requirements.

Question 4

Is there a trial period available to test your services?

Accepted Answer

Our month-to-month service model allows every client the opportunity to experience our offerings without a long-term commitment. This allows you to fully evaluate our service and snack selection to ensure they meet your expectations before deciding to continue with us.

Question 5

Do you offer items besides snacks?

Accepted Answer

Yes, in addition to our wide selection of snacks we also provide essential equipment like fridges and coffee machines for office kitchens, as well as common disposables like flatware, tableware, coffee filters and more. And it’s all in one delivery and in a single invoice (or multiple invoices if you need!)

If there’s something else your kitchen needs, let us know and we can find it.

Question 6

How do you handle fluctuations in head count?

Accepted Answer

Our default service model operates on a month-to-month basis with no minimum spend requirement, offering you flexibility to adjust as needed. Whether it's during holiday breaks, all-hands meetings, or the various return to office phases, you have the freedom to suspend service temporarily or increase your snack inventory accordingly. We're adaptable and responsive to your needs—simply inform us of any changes, and we'll adjust our service to match your requirements seamlessly.

Question 7

How does pricing work?

Accepted Answer

Our pricing structure is transparent and designed to offer value to our clients. You'll pay the same wholesale price (or best price we can find) that we do for the snacks and kitchen items, plus an all-inclusive service fee. This fee is tailored to your needs and decreases as your spending increases. It's worth noting that our white glove service is often more cost-effective than utilizing grocery delivery apps. We prioritize efficiency and convenience while ensuring that you receive quality products and exceptional service.

public snack

the bay area's snack delivery service

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